HOW DO WE HANDLE SHIPPING ?
Our experienced staff brings years of knowledge in the puppy shipping industry and will make your shipping experience as easy as possible. Our puppies are shipped with most major airlines; they all have pressurized cabins with climate control systems, and the puppies are flown in a special compartment for pets. We strive to provide you with extraordinary customer service from beginning to end. We explain every detail thoroughly providing full flight and tracking details so you can stay connected to your puppy(s) throughout the process.
If you live non-locally, there are two easy and convenient ways to receive your new teacup puppy: Standard Puppy Shipping or Personal Puppy Hand Delivery.
Standard Puppy Shipping
If you live in the USA, Canada, UK or Mexico, we can ship your puppy to most major airports. The fee is $400.00 (per puppy) in addition to the purchase. This fee includes air flight, travelling crate, and vet-issued health certificate and is not refundable under any circumstances.
Flying Your Puppy
The most common concern we get is the safety of your puppy’s travel. We do everything in our power and know-how to create a safe and reassuring experience for both puppies and their owners. We book each flight carefully choosing the shortest possible route between our kennel and your puppy’s newest home. We keep flight time to a minimum of only a few hours. Our teacup & toy puppies are handled by USDA-approved personnel who ensure a well-kept and climate-controlled on-flight environment for each and every one of our pups.
In accordance to the airlines guidelines, your puppy is required to have a vet-issued health certificate, which we obtain for you when you pay the shipping fee.
Every traveling crate is made to fit your puppy comfortably. Your teacup puppy will not have to slouch or be put in a funny position while it flies. We ensure that our puppies stay as relaxed as possible during their entire trip home. Good posture is key! And a good, soft towel placed on the bottom allows your puppy to stay cozy and cuddly. With food and water by its side, your puppy is sure to have a great flight home!
A Team Member boards the puppy on the airplane the day of the flight.
Picking Your Puppy Up from the Airport
1 day prior to the flight you will receive an email confirmation with all of the flight details. It will contain the exact location of where to pick up your puppy from the airport nearest you or free home delivery from the airport. Please be on time and have a valid license, along with the confirmation number provided to you in the email.
Here’s What to Bring:
- A clean, soft towel.
- Fragrance-free baby wipes.
- Paper towels.
- Fresh, clean water.
- Nutril-Cal (available at any pet store).
The first time you meet your puppy, give it some water and feed it some Nutri-Cal.
Make sure to Contact Us the moment you pick up your new puppy so we know all is well and your puppy made it successfully to the right arms!
From the airport take your puppy straight home. Feed it right away. Let it relax. Then let your new baby adjust slowly.
Personal Puppy Hand Delivery
This feature comes extra to air shipping. For added security and peace of mind, you can have one of our Team Members join your furry little friend on the plane. The day of your puppy’s journey, the delivery agency will pick him up from our breeding facility and prepare him for delivery before transporting him to the airport. Once all of the paperwork is filled out and your puppy is checked in at the airport, you will receive an email and phone call from the delivery agency with full flight details. During the day of the flight, we will continually update you step-by-step on the progress of the flight until your puppy arrives safely at your doorstep.
The cost for personal puppy hand delivery from kennel to airport is $500 for one puppy and $800 for two puppies.
We usually book the flights for each puppy 1-3 days from time of purchase.